Real-Time Voice Translation for Phone Calls and Live Conversations
Speak Your Language. They Hear Theirs.
Your agents and customers each speak their own language. SpeechTranslate provides bidirectional speech-to-speech translation in real time across .
Live Translation
Real-time bidirectional speech translation across 3 provider tiers (AWS, Azure, Google). Auto-detect customer language with 200-300ms latency.
- ✓Multi-provider STT/TTS per locale
- ✓AudioWorklet gapless playback
- ✓Custom glossary & terminology
AI Agent Assist
Amazon Bedrock-powered chat assistant with knowledge base retrieval, action groups, and auto-triggered intent classification from live transcripts.
- ✓Streaming WebSocket responses
- ✓Multi-turn session memory
- ✓Auto-classification pipeline
ConnectIQ Intelligence
Cross-call intelligence that extends Contact Lens with automated QA scoring, pattern detection, cost quantification, and AI root cause analysis across 66 languages.
- ✓100% automated QA scoring
- ✓5 configurable pattern detectors
- ✓Business event correlation
Built for your industry
Works where it matters most
Healthcare & Clinics
Meet Title VI and Section 1557 language access mandates without the cost or wait of on-call interpreters. Triage, scheduling, and follow-ups in the patient's language.
Save $10K-50K/month on interpreter costs
Contact Centers & BPOs
Serve multilingual customers without hiring multilingual agents. Expand your addressable market instantly and reduce average handle time.
Enable any agent to serve any language
Government & Public Sector
Comply with Executive Order 13166 and provide meaningful access to LEP individuals. Built on AWS for FedRAMP-ready deployments.
AWS-native with full audit trail
How it works
Three Steps to Live Translation
Customer Speaks
The caller speaks naturally in their language. SpeechTranslate captures the audio stream via WebRTC.
AI Translates Instantly
Neural speech recognition + machine translation + speech synthesis — all in under 300 milliseconds.
Agent Hears English
The agent hears translated speech in English. Their response is translated back — fully bidirectional.
Why SpeechTranslate
Not Another Translation App
Unlike consumer translation tools, SpeechTranslate handles real phone calls over PSTN. It's built for enterprise contact centers, not tourists.
Bidirectional — Both Sides Hear Translated Speech
Most translation tools only work one way. SpeechTranslate translates both sides of the conversation simultaneously — the caller and the agent each hear the other in their own language.
Browser-Based — No App Install
SpeechTranslate runs entirely in the browser via WebRTC. No app downloads, no plugins, no IT approval cycles. Agents open a browser tab and start translating calls.
PSTN Integration — Real Phone Calls
SpeechTranslate works with real phone calls via Amazon Connect PSTN integration — not just browser-to-browser calls. Callers dial a phone number; agents use the CCP softphone.
Frequently Asked Questions
How does SpeechTranslate work?
SpeechTranslate uses real-time speech recognition, neural machine translation, and text-to-speech synthesis to translate live conversations. It works directly in your browser using WebRTC — no app download required.
Can SpeechTranslate translate phone calls in real-time?
Yes. SpeechTranslate supports bidirectional translation for live phone calls via PSTN integration with Amazon Connect. Both parties hear the translated speech in near real-time.
What languages does SpeechTranslate support?
SpeechTranslate supports 50+ languages for speech-to-speech translation, including Spanish, Mandarin, Arabic, French, German, Japanese, Korean, Portuguese, and Hindi.
Is SpeechTranslate free?
There is a free trial for evaluation. Paid plans start at $0.25/minute for the Starter tier, with volume discounts for Growth and Enterprise plans.
How fast is the translation?
SpeechTranslate delivers speech-to-speech translation in 200-300 milliseconds — fast enough for natural, real-time conversation without awkward pauses.
Does SpeechTranslate work with my existing phone system?
SpeechTranslate integrates natively with Amazon Connect. If you use a different phone system, we can discuss integration options during your evaluation.
Start Translating Calls Today
No credit card required. No app to download. Request early access and see real-time voice translation in action.